Contact LumSleep

Thank you for reaching out to LumSleep. To expedite the resolution of your issue, please submit your request using the following forms.

One of our specialists will respond to you within 24 hours. Additionally, you can search our FAQs for self-help.

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FAQs

What’s your return policy?

We stand by our products with a 90-Day Risk-Free Money Back Guarantee. If you’re not completely thrilled with your order, simply return it for a full refund (no questions asked).

How do I adjust the pillow height?

Simply rotate the pillow for personalized comfort. The LumSleep has different heights in each side! This helps accommodate different neck and shoulder shapes for personalized comfort and optimal support.

How does the LumSleep Relief Pillow help with sleep quality?

The Relief Pillow contours to your neck and head, offering customized support that helps reduce neck and shoulder pain. By promoting better alignment, it can enhance your overall sleep quality and reduce tossing and turning.

How long does it take to adjust to the LumSleep Relief Pillow ?

Most people adjust to the pillow within a few days to a week as they find their preferred loft and firmness settings. The memory foam molds to your shape over time, providing personalized comfort.

Is the pillow suitable for all sleep positions?

Yes, LumSleep is designed to fit side, back, and stomach sleepers.

Does it really stop the snoring?

While we can’t guarantee that our pillow will eliminate snoring for everyone, it’s essential to understand that snoring can be caused by various factors. However, we’ve invested significant resources in designing our LumSleep ergonomic memory foam pillow, and we’ve received feedback from thousands of satisfied customers who have reported a reduction or even the complete resolution of their snoring issues. Our pillow’s innovative design promotes proper spinal alignment and ensures comfortable sleep positions, which can contribute to a more peaceful night’s rest. While individual results may vary, we’re confident that our pillow can make a significant difference in addressing snoring concerns for many individuals.

My package arrived vacuum-sealed. Nice but why?

The reason for this vacuum-sealed packaging is to ensure the product remains in its optimal condition during transit. It helps protect the item from dust, moisture, and potential damage, maintaining its freshness and quality until it reaches you. It’s just one of the ways we take extra care to deliver the best possible product to our valued customers.

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